Return and Refund Policy – Funrich™

Funrich™ is a brand managed by Sendex Ecom LLC. 📍 Sendex Ecom LLC, 1209 Mountain Road Place Northeast Ste R, Albuquerque, New Mexico 87110, United States. 📧 Contact: info@funrich.store 🕒 Customer Service: Monday to Friday, 9:00 - 18:00 (local time)

Return period

We accept return requests within a period of 14 calendar days from the delivery date of the order.

Return conditions

For a product to be eligible for a return, it must meet the following conditions:

Not have been used Keep its original packaging Be in suitable conditions for resale

Items not eligible for return

For hygiene and safety reasons, returns are not accepted for the following products:

Opened supplements or consumable products Used personal care items Final sale products Gift cards

How to request a return

To initiate a return, the customer must write to info@funrich.store indicating:

Order number Reason for the return Photographs, when applicable (defective or incorrect product)

Our team will respond within 24 to 48 hours with the corresponding instructions.

Return shipping costs

The customer is responsible for the return shipping costs, except in the following cases:

Defective product Damaged product Incorrectly shipped order

Refunds

Once the returned product is received and inspected, the refund will be processed within 5 to 10 business days. The amount will be refunded to the same payment method used in the purchase.